Question 1

How can I track my order?

Accepted Answer

Once your order has been dispatched, you will receive a confirmation email with tracking details. Tracking may take up to 48 hours to update after dispatch.

Question 2

What is your returns policy?

Accepted Answer

You may request a return within 30 days of receiving your order. Items must be unworn, unwashed and in their original packaging with all tags attached. Visit our Return Policy page for full details.

Question 3

Do you ship internationally?

Accepted Answer

We ship to a wide range of countries. Available destinations and shipping costs are shown at checkout. If your country is not listed, please contact us and we will do our best to help.

Question 4

How do I find the right size?

Accepted Answer

Each product page includes detailed measurements and fit guidance. If you are between sizes or unsure, contact us with your measurements and we will recommend the best fit.

Question 5

How should I care for my EUVRΛN pieces?

Accepted Answer

Most garments are made from natural fibres and should be washed on a gentle cycle with similar colours, or hand washed. Avoid tumble drying and high heat. Specific care instructions are included on each garment label.

Question 6

Can I change or cancel my order?

Accepted Answer

We process orders quickly, but if you need to make a change, contact us as soon as possible. We cannot guarantee changes once an order has entered the dispatch process.

Question 7

Do you offer wholesale or press enquiries?

Accepted Answer

Yes. For wholesale, press or collaboration enquiries, please use the contact form or email us directly. We aim to respond within 2–3 business days.

Contact Us

Send a message

Common questions.